What is 'personal information'?
'Personal Information' means information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from the information.
What 'personal information' do we collect?
In most cases, our services are provided to our clients which are organisations. This means that Z Transport Group does not generally collect personal information.
However, personal information is collected by Z Transport Group when dealing with individuals, such as when recruiting, or when you use our website. For example, Z Transport Group may collect personal information such as:
- Email address
- Telephone & Fax numbers
What happens if you choose not to provide your personal information?
You are not obliged to give us your personal information. However, if you choose not to provide Z Transport Group with personal details, such as your name or address, the range of options available to you or the organisation that is a client of Z Transport Group, may be limited.
Use and Disclosure of Information
We will generally only use your personal information for the purpose it was collected which is related to the service we provide to you, or in accordance with the Act, such as where you have consented or for a purpose for which you would reasonably expect us to use your personal information.
Your personal information may also be used to provide you with further information about the services you requested; for administration purposes, including charging, billing and collecting debts; and to promote and market other products and services of Z Transport Group which we consider may be of interest to you.
Access and Correct Information
We will take all reasonable steps to ensure that the personal information that we hold is accurate and up-to-date.
If you wish to access any personal information that we hold about you, you are welcome to contact us and we will respond to your request within 45 days. A handling fee may be payable so that we can obtain the information you require.
If you believe that any personal information collected about you is inaccurate, incomplete or out of date, you may request correction of that information by contacting us in writing:
Fax: (03) 8695 5556
Mail: PO Box 556 Melbourne VIC 3001
We are entitled to refuse a request for access or correction in certain circumstances, as specified in the Act.
Security of Information
We will take all reasonable steps to secure your personal information, and to protect it from misuse and loss, and from unauthorised access, modification or disclosure.
Our personnel are trained to treat personal information with the utmost confidentiality. Electronic information is protected by various security measures and access to information and databases is restricted, by password protection and physical security measures, to staff and officers of Z Transport Group.
Although Z Transport Group takes reasonable steps to protect personal information, the Internet is inherently insecure and so we cannot guarantee that the Z Transport Group website is 'hacker-proof'.
When personal information is no longer required, reasonable steps are taken to destroy or permanently de-identify the information.